Archived blog posts

When Jira Automation can't chain the conditions your JSM workflow needs, ScriptRunner can. An honest take on when to reach for each — and the power combo.

A field guide to Atlassian Team '26 in Anaheim: the headline facts, what to watch, and why this year's announcements deserve your attention.

Atlassian's Loom AI is on a mission to end meeting overload. A look at the new AI features that turn dreaded meetings into quick, async video updates.

Keep Confluence documentation from turning into a junk drawer. Best practices for structuring spaces, organizing content and maintaining quality over time.

Jira Service Management isn't the clunky ticketing tool you're picturing. See how one clean portal handles equipment, access, HR and IT onboarding end to end.

A 12-minute Loom replaced a 90-minute JSM training walkthrough. Why Loom and Jira Service Management are quietly the best service-team combo of 2026.

Atlassian's AI push is giving Jira boards a brain — surfacing blockers, flagging stale work and steering teams to what matters. Here's what it means for you.

Jira and Confluence automation isn't just for enterprise giants. A practical guide to automating workflows so the busywork runs itself while you sleep.

Think Jira Service Management is just a help desk? It's the unsung hero for tracking requests, SLAs and onboarding. Real use cases, tips and tricks inside.

Rovo Deep Research is Atlassian's new AI assistant that digs answers out of all your team's tools. What it does, why it matters, and how to put it to work.